We work by appointment only. Once we receive payment, we will send you an email, to schedule an appointment time, for you to drop off your machine.
Include your machine make and model. Include a brief description of the issue(s) you are encountering, during checkout in the "Order Comments" field.
You will need to bring the foot control, power cord, bobbin, bobbin case, and standard presser foot.
Our average turn around time is two weeks, from the time we receive your machine - provided, no parts have to be ordered.
If any parts are needed, a quote will be sent for your approval, and payment, before we proceed.
Parts may have to be ordered.
Additional time will be required, for your machine to be ready for pick up.
3 Reviews Hide Reviews Show Reviews
Fast, friendly service at a very reasonable price. Drop off and pickup by appointment. Free explanations and advice by people who clearly love their work. What’s not to love about this small business. I highly recommend.
What a great guy Eric is and the finesse he has on fixing my machine was so expert. I recommend Big Dog wholeheartedly!
Big Dog went above and beyond in cleaning and repairing my 50+ year old machine. What a bargain! Nice people, too!