Please fill out a contact form, so we can schedule a convenient time.
Include your machine make and model. Please include a brief description of the issue(s) you are encountering.
You must bring a $35.00 diagnostic fee when dropping off your machine.
For mechanical, electronic, and embroidery machines, we will need the foot control, power cord, standard zig-zag presser foot (not a 1/4" presser foot), standard zig-zag throat plate (not a straight stitch plate), bobbin case, bobbin and needle. If you are having issues with the embroidery function, we will also need the embroidery foot and a hoop.
For sergers/overlock/coverlock we will need the foot control, power cord, and standard presser foot.
For multi needle machines, we will need the foot control, power cord, bobbin, bobbin case, and hoop.
If you choose to have your machine serviced after the diagnosis, the diagnostic fee will apply to the total cost of service.
Samples of your issues are always helpful.