We work by appointment only. Once we receive payment, we will send you an email, to schedule an appointment time, for you to drop off your machine.
Include your machine make and model. If you are requesting anything other than a basic cleaning and adjusting, include a brief description of the issue(s) you are encountering.
A diagnostic fee is the fee required, to figure out why your machine is not working properly.
You will need to bring the foot control, power cord, bobbin, bobbin case, and standard presser foot.
Our average turn around time is two weeks, from the time we receive your machine - provided, no parts have to be ordered.
If any parts are needed, a quote will be sent for your approval, before we proceed.
Parts may have to be ordered.
Additional time will be required, for your machine to be repaired.
2 Reviews Hide Reviews Show Reviews
They do a great job and so much faster than any of the sewing stores!
I had taken my machine apart to clean it and some things came apart that should not have. I put it back together incorrectly. BigDogSewing got it back together correctly, fixed a couple of minor issues and cleaned it in a very timely manner. Nicest person anyone could ever meet and did a really good job. Thank you!